Terms of Service
Version 1.0 · Effective June 4, 2026
PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING INDIVIDUAL ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 17), A PERMANENT-RETENTION PROVISION GOVERNING YOUR CO-PARENTING COMMUNICATIONS AND ALL CONTENT YOU SHARE WITH YOUR CO-PARENT (SECTION 6), AND IMPORTANT LIMITATIONS ON OUR LIABILITY (SECTIONS 14–15).
1. Acceptance of These Terms; Electronic Agreement
These Terms of Service (these "Terms") are a legally binding agreement between you and CoParent Pilot, LLC, a Michigan limited liability company ("CoParent Pilot," the "Company," "we," "us," or "our"), governing your access to and use of the CoParent Pilot web application, websites, and related services (collectively, the "Service").
By clicking "I Agree," creating an account, or using the Service, you accept these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
You agree that these Terms and all records, notices, and disclosures relating to the Service may be provided to you electronically, and that your electronic acceptance constitutes a valid signature. A contract may not be denied legal effect, validity, or enforceability solely because it is in electronic form or was formed using an electronic signature or electronic record. 15 USC 7001(a)(1)-(2) (E-SIGN Act); MCL 566.134 (Michigan electronic-signature enforceability); Michigan Uniform Electronic Transactions Act, MCL 450.831 et seq.
2. United States Only — Geographic Restriction
The Service is offered, directed to, and available solely within the United States of America, its territories, and possessions. The Service is intended exclusively for individuals who reside in the United States and whose co-parenting matters are subject to the jurisdiction of a court of a U.S. state, territory, tribal authority, or federal court.
You represent and warrant that (a) you reside in the United States; (b) you are not accessing the Service from outside the United States other than during temporary travel; and (c) you will not use the Service in connection with any family-law matter pending exclusively before a non-U.S. court or tribunal.
We make no representation that the Service is appropriate or lawful for use outside the United States, and we do not market the Service outside the United States. We are not subject to, and do not undertake compliance with, the laws of any jurisdiction outside the United States, including the European Union General Data Protection Regulation (GDPR), the United Kingdom GDPR, or Canada’s PIPEDA. If you access the Service from outside the United States in violation of this Section, you do so at your own risk, your account may be suspended or terminated, and you waive, to the maximum extent permitted by law, any claim arising under non-U.S. law.
3. Eligibility — Adults Only
The Service is available only to individuals who are at least 18 years of age and who have the legal capacity to enter a binding contract. The Service is not directed to children, and no person under 18 may create an account or use the Service. See 15 USC 6501(1) (defining "child" for purposes of the Children’s Online Privacy Protection Act as an individual under age 13); see also Section 8 of our Privacy Policy. By creating an account you represent and warrant that you are at least 18 years old.
Information about your children that you enter into the Service (names, schedules, expenses, health or school notes) is information collected from you, an adult, and is governed by these Terms and the Privacy Policy.
4. Description of the Service
CoParent Pilot provides a secure platform for co-parents to communicate, coordinate schedules, and maintain a documented record of their co-parenting communications. The Service includes:
- The Permanent Record. A parent-to-parent messaging channel, together with all calendar entries, notes, uploads, journal entries, and expense entries that are shared with or posted to your co-parent, all of which are preserved permanently as described in Section 6, designed so the record may later be exported and offered as evidence in court proceedings.
- Private Tools. Private calendars, notes, journals, expense logs, and drafts that you have not shared with or posted to your co-parent, which remain under your individual control as described in Section 7.
- Attorney Connection. An optional feature allowing you to connect your own licensed attorney to your account and exchange end-to-end encrypted communications with that attorney, as described in Section 8.
We are a technology provider. We are not a law firm, we do not provide legal advice, and no attorney-client relationship is created between you and CoParent Pilot. See Section 12.
5. Accounts and Security
You must provide accurate registration information and keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us promptly at info@coparentpilot.com of any unauthorized use. Each account belongs to one individual; you may not share an account with your co-parent or any other person, and you may not access another user’s account, including your co-parent’s, with or without their permission.
6. The Permanent Record
6.1 What Is Retained
The "Permanent Record" consists of (a) all communications sent between connected co-parents — including messages, attachments, edits-attempted, timestamps, and read receipts — and (b) all Shared Content. "Shared Content" means any calendar entry, note, upload, journal entry, or expense entry that you share with, post to, or otherwise make visible to your co-parent through the Service, together with its attachments and associated metadata (including the date and time of sharing and any subsequent edit attempts). The Permanent Record is preserved permanently and cannot be edited, deleted, recalled, unshared, or altered by you, your co-parent, or CoParent Pilot personnel acting at a user’s request. This is the core feature of the Service: an accurate, tamper-resistant record suitable for use in court.
Sharing is irreversible. Once you share or post an item to your co-parent, that item becomes part of the Permanent Record. Later "unsharing," editing, or deleting the item from your own view does not remove it from the Permanent Record; the original version, and the fact of any attempted change, are preserved. The Service will display a confirmation notice before content is first shared.
6.2 Retention Period
The Permanent Record is retained on our servers until the youngest child identified in your family profile reaches 18 years of age. Closing your account, unsubscribing, or ceasing to use the Service does not delete the Permanent Record. Requests to delete the Permanent Record or any part of it — including requests made by both co-parents jointly, and including deletion requests made under state privacy laws — will be declined during the retention period, as permitted by applicable law for performance of this contract. See, e.g., Cal Civ Code 1798.105(d) (deletion-right exceptions, including maintenance of personal information necessary to perform the contract between the business and the consumer).
6.3 Your Consent to Retention and Disclosure
By sending communications or sharing content through the Service, you give your lawful consent, within the meaning of 18 USC 2702(b)(3) (Stored Communications Act), for CoParent Pilot to (a) store the contents of your parent-to-parent communications and Shared Content for the full retention period; (b) disclose those contents to you and to your connected co-parent (each of whom is an addressee or intended recipient, see 18 USC 2702(b)(1)); (c) disclose those contents to a court, tribunal, or party pursuant to a subpoena, court order, warrant, or other valid legal process, see 18 USC 2703; and (d) produce certified copies of the Permanent Record, with associated metadata, for use in legal proceedings.
6.4 Legal Process
We respond to valid legal process served on us in accordance with the Stored Communications Act, 18 USC 2701-2713. Where the law permits and the request does not arise from an emergency involving danger of death or serious physical injury (18 USC 2702(b)(8)), we will make reasonable efforts to notify the affected user(s) before disclosure unless legally prohibited from doing so.
6.5 No Spoliation; Litigation Holds
Because the Permanent Record is preserved by design, you and your co-parent are each responsible for your own litigation-preservation obligations as to all other content (Private Content and exports) under your control.
7. Private Content — Under Your Control
Content you create in the Service that you have not shared with, posted to, or otherwise made visible to your co-parent — including private calendar entries, private notes, journals, drafts, unposted uploads, and unshared expense entries ("Private Content") — remains under your complete control. You may edit, export, or permanently delete Private Content at any time. Private Content is not visible to your co-parent. Deleting Private Content does not affect the Permanent Record.
The dividing line is sharing, not the feature. The same calendar, note, upload, journal, or expense tools can produce both Private Content and Shared Content: an item is Private Content until the moment you share or post it to your co-parent, at which point that item (as shared) becomes part of the Permanent Record under Section 6 and can no longer be edited, deleted, or withdrawn. Edits you later make to your private copy do not alter the version preserved in the Permanent Record.
8. Attorney Communications — End-to-End Encryption
Communications between you and an attorney you connect to your account are end-to-end encrypted. CoParent Pilot does not hold the decryption keys and cannot access, view, restore, recover, produce, or disclose the contents of attorney-connected communications under any circumstances — including in response to your own request, a lost-password request, or legal process.
You acknowledge and agree that: (a) if you lose access to your encryption keys or account credentials, your attorney communications are permanently unrecoverable and we have no liability for that loss; (b) in response to legal process seeking attorney-channel content, we can produce only encrypted data and non-content records (see 18 USC 2702(c), 2703(c) (non-content records)); (c) CoParent Pilot makes no representation that use of the attorney channel creates or preserves the attorney-client privilege — privilege is a matter between you, your attorney, and the law of your jurisdiction, see MRE 501 and MCL 767.5a(2); and (d) the attorney you connect is your attorney, not ours; we do not vet, endorse, refer, or supervise attorneys and are not responsible for their advice or conduct.
9. Acceptable Use
You agree not to use the Service to:
- harass, threaten, stalk, or abuse any person, including your co-parent;
- violate a court order, including a personal protection order or no-contact provision (the existence of an account does not authorize contact a court has prohibited);
- upload content that is unlawful, defamatory, or that depicts or exploits a minor, or publish any intimate visual depiction of another person without consent (see 47 USC 223 and 18 USC 2258A, under which we report apparent child sexual abuse material to NCMEC);
- impersonate any person, misrepresent your identity to a co-parent or attorney, or access another user’s account;
- interfere with the Service’s operation, probe or breach its security, scrape data, or reverse engineer any portion of the Service; or
- use the Service from outside the United States in violation of Section 2.
We may suspend or terminate accounts that violate this Section. Consistent with Section 6, suspension or termination does not delete the Permanent Record.
10. Your Content; License to Us
You retain ownership of content you submit to the Service ("User Content"). You grant CoParent Pilot a non-exclusive, royalty-free, worldwide license to host, store, reproduce, transmit, display, and back up User Content solely to operate, secure, and improve the Service and to comply with law. We do not sell User Content, use the contents of your communications for advertising, or train artificial-intelligence models on the contents of your communications.
User Content is the responsibility of the person who posts it. As an interactive computer service, CoParent Pilot is not the publisher or speaker of information provided by its users. 47 USC 230(c)(1). Nothing in these Terms prohibits you from posting truthful reviews of the Service; any provision purporting to do so would be void under the Consumer Review Fairness Act, 15 USC 45b.
Parental controls notice (47 USC 230(d)): Parental control protections (including computer hardware, software, and filtering services) are commercially available and may assist you in limiting minors’ access to material that is harmful to minors. Information identifying current providers of such protections is available from the Federal Trade Commission at https://www.consumer.ftc.gov.
11. Plans, Fees, and Billing
CoParent Pilot offers a free tier and one or more paid subscription tiers ("Paid Plans"). Features included in each tier are described at the point of purchase and may change prospectively with notice.
- Billing and auto-renewal. Paid Plans renew automatically at the end of each billing period at the then-current rate until cancelled. Before you first subscribe we will disclose the price, billing frequency, and cancellation method, and we will not charge you without your affirmative consent to those terms.
- Cancellation. You may cancel a Paid Plan at any time through account settings; cancellation takes effect at the end of the current billing period. Except where required by law, fees are non-refundable and no prorated refunds are given for partial periods.
- Downgrade. If you cancel or downgrade, you retain free-tier access; the Permanent Record remains preserved per Section 6 regardless of your plan status.
- Taxes and price changes. Fees are exclusive of taxes. We may change Paid Plan pricing on at least 30 days’ advance notice, effective on your next renewal.
12. No Legal Advice; No Attorney-Client Relationship
CoParent Pilot is not a law firm and is not engaged in the practice of law. Content within the Service (templates, prompts, exports, summaries) is provided for informational and organizational purposes only and is not legal advice. Use of the Service, including the Attorney Connection feature, does not create an attorney-client relationship with CoParent Pilot. You should consult a licensed attorney in your state regarding your specific situation.
13. Intellectual Property; Copyright Complaints
The Service, including its software, design, and trademarks, is owned by CoParent Pilot or its licensors and is protected by U.S. intellectual-property laws. We grant you a limited, revocable, non-transferable license to use the Service for personal, non-commercial purposes consistent with these Terms.
We respond to copyright infringement notices under the Digital Millennium Copyright Act, 17 USC 512. Notices should be sent to our designated agent: DMCA Agent, CoParent Pilot, LLC, 307 W 6th St., Suite 207, Royal Oak, MI 48067, info@coparentpilot.com.
14. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, COPARENT PILOT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY EXPORT OF THE COMMUNICATION RECORD WILL BE ADMITTED INTO EVIDENCE IN ANY PROCEEDING; OR THAT ANY COURT WILL GIVE THE RECORD ANY PARTICULAR EVIDENTIARY WEIGHT. ADMISSIBILITY AND AUTHENTICATION ARE GOVERNED BY THE EVIDENCE RULES OF THE FORUM (SEE, E.G., MRE 901) AND ARE DETERMINED BY THE COURT, NOT BY US.
15. Limitation of Liability; Indemnification
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) COPARENT PILOT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA (INCLUDING UNRECOVERABLE ATTORNEY-CHANNEL CONTENT UNDER SECTION 8), OR LOSS OF GOODWILL; AND (B) OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE. SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN THOSE STATES OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You will indemnify and hold harmless CoParent Pilot and its members, managers, officers, employees, and agents from claims, damages, and expenses (including reasonable attorney fees) arising from your User Content, your violation of these Terms, your violation of law or court order, or your dispute with your co-parent or any attorney, except to the extent caused by our own willful misconduct.
16. Governing Law
These Terms and any dispute arising out of or relating to them or the Service are governed by the Federal Arbitration Act, 9 USC 1 et seq. (as to Section 17), and otherwise by the laws of the State of Michigan, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17. Dispute Resolution — Binding Individual Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND COPARENT PILOT TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
17.1 Informal Resolution First
Before filing an arbitration demand, the complaining party must send the other a written notice of dispute (to us: info@coparentpilot.com or CoParent Pilot, LLC, 307 W 6th St., Suite 207, Royal Oak, MI 48067; to you: your account email) describing the dispute and requested relief. The parties will attempt in good faith to resolve the dispute within 60 days. Either party may then commence arbitration.
17.2 Arbitration Agreement
You and CoParent Pilot agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (except as carved out below) will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The seat of arbitration is Oakland County, Michigan. The arbitration will be conducted by a single arbitrator, by videoconference or, if an in-person hearing is required, in Oakland County, Michigan, unless the AAA Consumer Arbitration Rules or the AAA Consumer Due Process Protocol require a location reasonably convenient to you, in which case those rules control. The AAA rules govern allocation of fees; we will pay filing, administration, and arbitrator fees that exceed those you would pay to file in court. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement, except that the enforceability of the class waiver in Section 17.4 is for a court to decide. Judgment on the award may be entered in any court of competent jurisdiction.
17.2A Consent to Jurisdiction and Venue
You and CoParent Pilot each irrevocably consent to the exclusive personal jurisdiction and venue of the state courts located in Oakland County, Michigan (including the Oakland County Circuit Court and the 6th Judicial Circuit) and the United States District Court for the Eastern District of Michigan for (a) any proceeding to compel arbitration, to enforce this arbitration agreement, or to confirm, vacate, or enforce an arbitration award; (b) any claim within the carve-outs in Section 17.3 (other than small-claims actions, which may be brought in a small claims court of competent jurisdiction); and (c) any dispute found not subject to arbitration. Each party waives any objection to such jurisdiction or venue on grounds of inconvenient forum or otherwise.
17.3 Carve-Outs
Either party may (a) bring an individual claim in small claims court in a court of competent jurisdiction; and (b) seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property or unauthorized access to the Service. Nothing in this Section limits a court of competent jurisdiction in your family-law matter from compelling production of the Permanent Record from a party.
17.4 Class Action and Jury Waiver
ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. YOU AND COPARENT PILOT EACH WAIVE THE RIGHT TO A TRIAL BY JURY. If the class waiver is held unenforceable as to a particular claim, that claim (and only that claim) must proceed in court in accordance with the jurisdiction and venue consent in Section 17.2A.
17.5 30-Day Opt-Out
You may opt out of this arbitration agreement by emailing info@coparentpilot.com within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out. Opting out does not affect the jurisdiction and venue consent in Section 17.2A or any other provision of these Terms.
18. Termination
You may close your account at any time. We may suspend or terminate your access for violation of these Terms, for risk to other users or the Service, or upon discontinuation of the Service, with notice where practicable. Upon any termination: Sections 6 (Permanent Record), 8 (Attorney Communications), 10 (License), and 14-19 survive. If we discontinue the Service entirely during a retention period, we will provide at least 90 days’ notice and a means to export the Permanent Record in a certified format.
19. Changes to These Terms; Miscellaneous
We may modify these Terms prospectively. For material changes we will give at least 30 days’ notice by email and in-app notice; continued use after the effective date constitutes acceptance. Changes to Section 6 (retention) or Section 17 (arbitration) will not apply retroactively to disputes that arose, or communications sent, before the change.
These Terms, together with the Privacy Policy and any order page, are the entire agreement between you and CoParent Pilot regarding the Service. If any provision is held unenforceable, it will be reformed to the minimum extent necessary and the remainder will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets with notice to you. Notices to us: CoParent Pilot, LLC, 307 W 6th St., Suite 207, Royal Oak, MI 48067, Attn: Legal, info@coparentpilot.com.
This is version 1.0 of the Terms of Service.
